What is the main idea of the passage?

A clear handoff gives the next worker a reliable picture of completed and unfinished work. (The passage explains what handoffs contain and how they preserve continuity without depending on one worker's memory.)

Why should a handoff separate completed work from planned work?

The next worker might otherwise repeat a task or wrongly think it is finished. (The passage directly links this separation to avoiding duplicate work and false assumptions about what has been completed.)

What does “continuity” mean in the passage?

Work continuing smoothly from one shift to the next (The handoff provides a reliable starting point across shifts, so “continuity” means the work can continue smoothly.)

Which examples of unusual or unfinished facts appear in the passage?

A late delivery, a closed valve, and a customer awaiting a reply (The middle paragraph names a late delivery, a valve closed for repair, and a customer waiting for a reply.)

When One Shift Hands Work Over: Level 2 Reading Comprehension Questions

When one work shift ends, unfinished tasks do not disappear. A clear handoff tells the next worker what has happened, what still needs attention, and what may be unusual. It can be spoken, written, or both. The form matters less than the shared picture it creates.

A useful handoff names specific facts. It may record that a delivery is late, a valve is closed for repair, or a customer is waiting for a reply. It also separates completed work from planned work. Otherwise, the next person may repeat a task or assume it was done.

Good handoffs are brief enough to use and detailed enough to guide action. A standard list can protect easily forgotten items, while a short conversation allows questions. The goal is continuity, not a perfect report. When workers leave one another a reliable starting point, the job becomes less dependent on any single person's memory.

Comprehension questions