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2020 Jeep Gladiator

2020 Jeep Gladiator: steering and electrical issues top owner complaints

Across 477 owner complaints to NHTSA, steering is the most-reported area at 181 reports (38%), with the electrical system close behind at 178 reports (37%). Power train, engine, and suspension follow well behind. Most reports involve no crash, fire, or injury, but the power train category stands out with 4 fires, 2 crashes, and 2 injuries.

Most reported areas

Steering safety 38%
Most-reported area: 181 complaints (38%), including 2 crashes, with no fires or injuries reported. Owners describe excessive steering play and wandering at highway speeds that makes the truck tiring to drive.
Electrical System safety 37%
Nearly tied for the lead: 178 complaints (37%), including 2 fires and 1 injury. Owners report problems such as a backup camera that does not always turn on.
Power Train safety 11%
53 complaints (11%), but the most serious category here: 4 fires, 2 crashes, and 2 injuries. Owners describe a metal-to-metal grinding noise from the front driver's side.
Engine safety 9%
45 complaints (9%), including 3 fires and 1 crash, with no injuries reported. One owner describes hot air coming in near the pedals while driving, even with the AC running cold.
Suspension0 7%
32 complaints (7%), with no crashes, fires, or injuries reported. Owners say the truck wanders off the road and is hard to keep in its lane.

Source: NHTSA owner complaints · 477 complaints

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General information compiled from public NHTSA complaint data, for reference only, not professional advice and not reviewed by automotive experts. Verify before acting; Studio AM is not responsible for decisions made from it.