Vehicles · Insights

2020 Dodge Durango

2020 Dodge Durango: exterior lighting leads the owner complaints

Owners filed 53 complaints with NHTSA. Exterior lighting is the most reported area at 38%, followed by the electrical system (15%) and engine (13%). No deaths are reported. Two of the electrical-system reports involved a fire, and the exterior-lighting and structure reports together account for 6 injuries, so both areas are worth a close look.

Most reported areas

Exterior Lighting0 38%
The biggest complaint area: 20 reports (38%), tied to 3 injuries. Owners describe a sharp edge on the rear taillight where it meets the lift gate.
Electrical System safety 15%
Second most reported: 8 reports (15%), including 2 that involved a fire. The fire count makes this worth checking carefully.
Engine0 13%
7 reports (13%), with no crashes, fires, or injuries noted. Complaints mention the start-stop system and engine trouble.
Structure0 8%
4 reports (8%), linked to 3 injuries. Like the lighting complaints, these describe a sharp edge near the rear taillight and lift gate.
Air Bags0 6%
The fewest at 3 reports (6%), with no crashes, fires, or injuries noted. Complaints mention the driver seatbelt buckle and airbag system.

Source: NHTSA owner complaints · 53 complaints

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General information compiled from public NHTSA complaint data, for reference only, not professional advice and not reviewed by automotive experts. Verify before acting; Studio AM is not responsible for decisions made from it.