Vehicles · Insights

2019 Jeep Grand Cherokee

Brakes top the complaint list for the 2019 Grand Cherokee

Of 353 owner complaints filed with NHTSA, brakes dominate: Service Brakes (33%) and the related Hydraulic brake system (18%) together make up over half the reports, and the brake complaints include 6 crashes, 3 injuries, and 1 fire. Electrical glitches (23%), engine power loss (17%), and rough transmission shifting (12%) round out the top concerns. If you're shopping one, focus a test drive and inspection on braking feel.

Most reported areas

Service Brakes safety 33%
The single biggest complaint: 115 reports (33%), tied to 6 crashes, 3 injuries, and 1 fire. Owners describe a soft brake pedal that sinks farther over time. Test the brakes hard before buying.
Electrical System0 23%
82 reports (23%), with no crashes, fires, or injuries logged. A common theme is the auto stop/start failing to restart the engine at a light, forcing a manual restart. Annoying, not dangerous.
Hydraulic (Brake System) safety 18%
63 reports (18%), linked to 2 crashes and 2 injuries. These reference a hydraulic brake recall (Campaign 22V426000). Confirm any recall work was completed.
Engine safety 17%
59 reports (17%), with 2 crashes and 2 injuries. Owners report sudden loss of power at highway speed, sometimes cleared only by stopping and restarting. Watch for stalling or hesitation on a test drive.
Power Train safety 12%
44 reports (12%), including 1 crash. Owners note hard or confused shifts, especially when cold between 1st and 2nd gear. Drive it from a cold start to feel the transmission.

Source: NHTSA owner complaints · 353 complaints

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General information compiled from public NHTSA complaint data, for reference only, not professional advice and not reviewed by automotive experts. Verify before acting; Studio AM is not responsible for decisions made from it.