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2019 Jeep Cherokee

2019 Jeep Cherokee: the transmission tops owner complaints

The most-reported problems center on the power train, where owners describe sluggish or dangerously delayed downshifts during highway and city driving. Engine stalls, occurring both while stationary and at speed, make up a large share of the remaining complaints, and electrical faults affecting the infotainment screen and running lights are also widely reported. A smaller number of owners report engine failures and unexpected shutdowns linked under the steering category.

Most reported areas

Power Train safety 47%
Owners report the transmission takes an excessive amount of time to downshift when a rapid gear change is needed at highway or city speeds, creating a dangerous lag during lane changes or passing maneuvers. · 1 fire · 8 crash · 3 injured
Engine safety 29%
Owners report the vehicle stalling without warning both while stationary and while driving at speed, accompanied by loss of power and illumination of the check engine indicator. · 11 fire · 4 crash · 2 injured
Electrical System safety 21%
Owners report the radio screen suddenly going blank and displaying multi-colored lines, with music sometimes continuing and sometimes cutting out, and the fault appearing to affect the running lights as well. · 4 fire · 3 crash
Steering safety 8%
Owners report the engine failing and the vehicle dying unexpectedly while in motion on busy roads and highway ramps, sometimes following prior repair shop visits for the same loss-of-power condition. · 1 fire · 6 crash · 4 injured
Service Brakes safety 7%
Fewest complaints at 105 reports (7%) but the most injuries of any area: 7 injuries, plus 7 crashes and 2 fires. Test the brakes thoroughly.

Source: NHTSA owner complaints · 1,567 complaints

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General information compiled from public NHTSA complaint data, for reference only, not professional advice and not reviewed by automotive experts. Verify before acting; Studio AM is not responsible for decisions made from it.